Situation
The delivery model depended on repeatable operational work that constrained speed, consistency and scale.
Additional evidence · 05
Corporate experience · Global Technology Services Organisation
Enterprise infrastructure delivery involved significant manual effort in application deployment and operational activities.
The delivery model depended on repeatable operational work that constrained speed, consistency and scale.
Reduce manual effort, improve deployment speed, reduce defects and create a more scalable delivery model.
Adopted an automation-first delivery approach using Engineer to Zero (E2Z) and Automation Configuration Framework (ACF).
Drove automation initiatives focused on application deployment and infrastructure delivery efficiency.
Automation creates transformation value when it changes the economics of delivery.
Automation is not the outcome. The outcome is a delivery model that requires less effort, moves faster and produces more predictable results.